How to Use YouTube Family Group After Purchase?

After purchasing YouTube Family Group, you need to use the Google / YouTube account that you want to join the family group with, open the family group invitation link provided by the system, and complete the joining process.

Please make sure that: the email address you entered and the Google account currently logged in on your browser are both the account you actually want to use YouTube Premium with.

If the email address you entered, the Google account currently logged in on your browser, and the account you actually want to use YouTube Premium with do not match, you may be removed from the family group during later system verification, causing YouTube Premium to stop working.

1. Enter Your Email Address

After purchase, please correctly enter the Google / YouTube account email address that needs to join the family group and use YouTube Premium.

Please note: the email address entered here must be the account you actually want to use to join the family group and use YouTube Premium.

If the email address you entered does not match the Google / YouTube account that actually joins the family group, you may be removed from the family group later, causing your Premium benefits to become invalid.

After entering the email address, please click the “Join Family Group” button.

2. Open the YouTube Family Group Invitation Link

After clicking “Join Family Group”, the system will open the YouTube family group invitation link.

Before joining, please first confirm whether the Google account currently logged in on your browser is correct.

Please make sure the currently logged-in account is the Google / YouTube account you want to use to join the family group and use YouTube Premium.

3. If the Current Account Is Not the Account You Want to Join With

If the Google account currently displayed on the page is not the account you want to use to join the family group, please do not click “Join this family group.”

Please first copy the family group invitation link at the top of the webpage.

Then sign out of the current Google account and log in to the Google / YouTube account you actually want to use to join the family group.

After logging in to the correct account, paste the invitation link you copied, reopen the link, and complete the process of joining the family group.

4. Join the Family Group After Confirming the Account Is Correct

After reopening the invitation link, please check again whether the Google account displayed on the current page is correct.

If the account is correct, click “Join this family group.”

After successfully joining, you can start using YouTube Premium benefits.

Frequently Asked Questions

5. What should I do if it shows “Waiting for delivery” after purchase?

If the page shows “Waiting for delivery” after purchase, please wait patiently.

We will arrange delivery for you as soon as possible. After delivery is completed, you can view the YouTube family group invitation link on the Subscriptions page.

6. How do I change the email address if I entered it incorrectly?

If the email address you entered is not the account you want to use to join the family group, please click “Change Email” and change it to the Google / YouTube account you actually need to join and use.

7. What should I do if there is a country / region mismatch error?

If you encounter a country / region mismatch prompt when joining the family group, please click “View Solution” on the page.

You can also click the following help article to view the solution:

Click to view the solution for country / region mismatch

Please follow the solution to complete the settings, then try joining the family group again.

8. Why does a country / region mismatch occur?

Our system automatically matches the region based on the IP address you used when placing the order.

If you used a VPN, proxy, or network environment from another region when placing the order, the system may automatically match and issue a YouTube family group for the corresponding region.

YouTube family groups have country / region requirements for members who join. If the country / region of your Google / YouTube account does not match the region of the family group, you may be unable to join.

9. How do I check the country / region of my Google account?

Please copy the following address and open it in your browser:

https://play.google.com

After logging in to your Google account, scroll to the bottom of the page.

Please check the country / region displayed in the lower-right corner of the page and save a screenshot.

10. What should I do if I still cannot join?

If you still cannot join the family group after following the steps above, please submit the following screenshots to us for verification:

1. A screenshot showing the country / region displayed in the lower-right corner of the Google Play page
2. A screenshot of the error message that appears when joining the family group
3. A screenshot of the currently logged-in Google / YouTube account

Please submit a support ticket through the following link to contact us:

https://goingbus.com/create/workorder

We will continue to verify and process your case based on the information you submit.

Updated on: 04/07/2026