【MAX】How to set, modify, or delete a PIN code? 14-1

Make sure the account credentials and assigned profile listed in your subscription are correct. Use the correct profile location.

Goingbus Subscription List

💻 Desktop (Web Version) — Set, Modify, or Delete a PIN

✅ Set a PIN

1. Open your browser and go to https://www.max.com
   
2. On the profile page, select the correct profile and click “Edit Profiles”

3. Select the profile you want to lock and click the ✏️ icon

4. Enable “Require PIN to switch profiles”

5. Enter the Max account password from your Goingbus subscription to verify identity

6. Enter your desired 4-digit PIN and click “Save”
   → Your PIN has now been set.

• *

✏️ Modify (Reset) Your PIN

1. Again, go to “Edit Profiles”

2. Select the locked profile → Click ✏️ icon
   
3. Under the PIN section, click “Reset Profile PIN”

4. Enter your HBO Max account password to verify

5. In the PIN field, enter a new 4-digit PIN → Click “Save”

6. ✅ Your new PIN has now been saved!

• *

❌ Delete a PIN

1. Again, go to “Edit Profiles”

2. Select the locked profile → Click ✏️ icon
   
3. Under the PIN section, click “Lock Profile”

4. Enter your Max account password → Click “Next”

5. Wait a moment — the profile will show as unlocked!

✅ The profile no longer requires a PIN.

📱 Mobile — Set, Modify, or Delete PIN

✅ Set a PIN (Lock an Adult Profile)

1. Open the HBO Max App
   
2. Log in to your account
   
3. Tap the Profile icon in the bottom-right corner
   
4. Select “Edit Profiles”
   
5. Choose the adult profile to lock (⚠️ Child profiles do not support PIN setup)
   
6. Tap the ✏️ icon in the top-right corner
   
7. Scroll down to find and enable “Lock Profile”
   
8. The system will prompt you to:

• Enter your HBO Max account password

• Set a 4-digit PIN
  

9. Tap “Save” to complete the setup

📌 After this, the system will ask for the PIN whenever you switch to this profile.

• *

✏️ Modify (Reset) Your PIN

To change your PIN (not delete it):

1. Go to “Edit Profiles” → Select the locked profile → Tap ✏️
   
2. Tap “Reset Profile PIN”
   
3. Enter your account password to verify
   
4. Enter a new 4-digit PIN
   
5. Tap “Save”

✅ Your old PIN will be replaced with the new one.

• *

❌ Delete a PIN

To remove the PIN lock:

1. Open the app → Go to “Edit Profiles”
   
2. Tap the locked profile → Tap ✏️
   
3. Tap “Reset Profile PIN”
   
4. Enter your account password
   
5. Leave the new PIN field blank
   
6. Tap “Save” to remove the PIN

📌 Leaving the field blank will delete the previous PIN.

Updated on: 11/04/2025