YouTube Premium Family Plan has been deactivated, how can Goingbus help? 2-8

🎬 Notice: YouTube Premium Family Plan Suspension & Compensation Plan

Dear Valued User,

Due to recent changes in Google’s official policy, your YouTube Premium Family Plan has been suspended. We sincerely apologize for any inconvenience this may cause. To help you continue enjoying Premium services without interruption, we have prepared the following compensation plan:

🎁 Our Solution

• We will top up your personal YouTube account with 1 year of YouTube Premium (Individual Plan).
• Your viewing history and personal preferences will remain unchanged—no need to worry about any data loss.
• Transparent Fee Calculation:
• • The value of your remaining Family Plan subscription time will be automatically deducted.
  • This means you only need to pay a small difference to continue enjoying Premium services.

❓ Frequently Asked Questions (FAQ)

Q1. What is “top-up” and how does it work?

A:

Goingbus will directly top up your YouTube account with an official YouTube Premium Individual Plan.

You do not need to rejoin a family group—your account, watch history, subscriptions, and personalized recommendations will all remain intact.

This top-up service is exclusive to Goingbus, aiming to provide a more stable, private, and seamless Premium experience.

Q2. Why do I need to pay the difference?

A:

Goingbus offers a 12-month top-up service.

We calculate a discount based on the unused time left on your previous Family Plan, and deduct this amount from your current payment.

This change is the result of YouTube’s global policy update and is beyond Goingbus’ control. We understand the inconvenience this may cause, so we have streamlined the process to ensure you only need to pay the minimal additional fee and can continue enjoying uninterrupted Premium service.

Q3. For example, if I had 3 months left on my Family Plan, can I get a refund if I switch to the 12-month top-up?

A:

Refunds cannot be issued back to your original payment method.

The value of your remaining 3 months will be credited to your Goingbus wallet, and you can use this credit for future purchases of other products or services.

Once again, please note that this change is due to updates in YouTube’s service policy, which is beyond Goingbus’ control.

However, your experience is very important to us, and we will do our best to help you transition smoothly to the new subscription plan with minimal inconvenience.

Our exclusive top-up service is now available—please feel free to submit a support ticket if you need assistance.

For further help, please don’t hesitate to contact us via the Goingbus support system.

Thank you very much for your understanding and support!

Updated on: 19/07/2025