When you see the message 'This TV/device is not part of the household' during login, do not fret. Simply follow these steps to restore access:

Select 'I'm Traveling' or 'Watch Temporarily'.







Press the 'Send Email' button on your device. GoingBus will handle the email collection.





Navigate to Goingbus> 'Subscription' > Netflix and click 'Click to get link'. This might take between 1 to 3 minutes.





Once you've successfully obtained the link, select 'Open link to view the verification code.'




Input the verification code on your TV or device to continue enjoying your Netflix content.

If you're still unable to secure the verification link after these steps, consider the following alternatives:

Change networks:
Log out of your account.
Restart your TV router to receive a new IP address.
Log back in.
Switch devices:
Note that each device can only request the link a maximum of four times within 24 hours.
If neither method works, please try logging in through a web browser and attempt to retrieve the verification link again after 24 hours.

Updated on: 22/05/2024