[Netflix] Why Does My Profile Display Someone Else's Information or Have a Profile Lock?
Reason Explained:
Dear friend, please note that all accounts provided by GoingBus are set up for permanent renewal.
Once the subscription of a previous user expires, the password is updated, however, the profile data remains intact. This means when you log into your profile, you might see leftover details from the previous subscriber. This could include their name, preferred language, PIN, or even their movie viewing history.
Now that you have taken over this profile, you have the option to modify the existing details. We recommend following the provided tutorial to update the information and remove any previously viewed titles from the activity log. When renaming your profile, please start with your profile serial number, for example, '5-GoingBus'.
Dear friend, please note that all accounts provided by GoingBus are set up for permanent renewal.
Once the subscription of a previous user expires, the password is updated, however, the profile data remains intact. This means when you log into your profile, you might see leftover details from the previous subscriber. This could include their name, preferred language, PIN, or even their movie viewing history.
Now that you have taken over this profile, you have the option to modify the existing details. We recommend following the provided tutorial to update the information and remove any previously viewed titles from the activity log. When renaming your profile, please start with your profile serial number, for example, '5-GoingBus'.
Updated on: 07/05/2024
Thank you!