Articles on: ChatGPT

GPT Pre-purchase Information 3-7

Purchase & Refund Policy for Special Products (e.g., GPT Plus Shared Account)

Thank you for choosing our service. To ensure a smooth experience, please read the following carefully before purchasing.


  1. Product Type: Shared Account

This product is a 6-user shared account, meaning you will use the same subscription service with other users. If you have concerns about the shared account model, please carefully evaluate your needs before purchasing.


  1. Refund Policy

Due to the nature of virtual products, refunds are generally not supported without a valid reason.


If a refund is necessary due to special circumstances, requests will only be accepted within 24 hours of purchase.


A 15% service and processing fee will be deducted from the order amount. The remaining balance will be refunded via the original payment method.


Orders exceeding 24 hours or showing clear signs of use will not be eligible for a refund.


  1. What If I Encounter Issues?

If you experience any account or service issues (e.g., login failure, service interruption), please contact customer support immediately. We will verify the issue, resolve it as soon as possible, and compensate you with corresponding usage time to minimize any disruption to your experience.


  1. Special Note

By placing an order, you confirm that you fully understand and accept the product type, usage terms, and refund policy described above. If you have any questions, please contact customer support before making a purchase.


Updated on: 08/05/2026

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