🍎 Apple ID User Guide

(For Goingbus Users)

🔰 1. Service Overview

This account is for App Store login only, used to download and update applications.

⛔️ DO NOT sign in to iCloud from Settings!

This account is not for iCloud, iMessage, or FaceTime services.

If you sign in from “Settings,” your account may be locked or permanently banned, and after-sales service will not apply.

💻 2. How to Log In

1️⃣ Open the App Store on your iPhone, iPad, or Mac.

2️⃣ Tap your profile icon in the upper-right corner → select Sign In.

3️⃣ Enter the Apple ID and password provided by Goingbus.

💡 If you see a “Security Upgrade” prompt:To link your phone number → tap Continue and enter your number.To skip → tap Other Options → Don’t Upgrade.

🌐 3. Login Issues

If you see one of the following:

• “Unable to sign in”
• “Cannot connect to server”
• “Please try again later”

👉 This is usually a temporary network issue.

Check your internet connection and try again a few times.

Avoid entering the wrong password repeatedly, as it may temporarily lock the account.

📲 4. App Downloads & Updates

If you want to update an existing app already on your device:

Please delete the old app → then reinstall it using this Apple ID.

Because the previous app is linked to your personal Apple ID,
updating directly may cause “Verification Failed” or ask for your old account password.

🧠 5. Account Security Recommendations

Visit the official Apple website 👉 https://appleid.apple.com to:

• Link your own phone number and enable Two-Factor Authentication.
• Modify security questions or change your recovery email.
• Optionally, change the Apple ID email to your personal one.

⚠️ Do not reset or change the password yourself.

If the account becomes locked due to unauthorized actions, it is not covered by the warranty.

💳 6. Warranty & After-Sales Policy

• 🕐 Warranty period: 7 days from the date of purchase.

Within 7 days, if the account cannot log in, please contact Goingbus support.

• ❌ No after-sales service will be provided if the account is banned or disabled due to:
• • Signing in to iCloud from Settings
  • Changing the password or linking a phone number
  • Entering the wrong password multiple times
  • Any improper use or personal operation
• 💡 This account is for App Store login and app downloads only.
• 💰 Recharge or purchases are not recommended.

If you make purchases or add funds yourself, any issues will not be covered by after-sales service.

💬 7. Frequently Asked Questions (FAQ)

Q1: Can I log in to iCloud?

👉 No. This account is for App Store use only.

Q2: It says “Unable to sign in.” What should I do?

👉 Check your internet connection and try again. Avoid entering the wrong password multiple times.

Q3: Can I update apps already on my phone?

👉 Please delete the app first and reinstall it using this account.

Q4: What if the account gets locked or banned?

👉 If caused by personal actions (iCloud login, password change, phone linking, etc.), after-sales support will not apply.

Updated on: 30/10/2025