> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goingbus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 【GoingBus】如何在表當中聯繫在線客服 9-5

| 如何您無法從人工客戶服務處獲取幫助，請查看以下的步驟：

1. 首先，點擊首頁的此處進入咨詢中心

![](https://storage.crisp.chat/users/helpdesk/website/4dd72f801b528800/image_e0qdba.png)

2. 點擊這裡咨詢中心

![](https://storage.crisp.chat/users/helpdesk/website/4dd72f801b528800/image_v2mqig.png)

3. 在這裡，選擇您想要討論的產品訂閱以及您遇到的產品問題。

![](https://storage.crisp.chat/users/helpdesk/website/4dd72f801b528800/image_eekrqh.png)

||| 請確保您的問題足夠完整且清晰

4. 您可以在此上傳照片以方便客服回復

![](https://storage.crisp.chat/users/helpdesk/website/4dd72f801b528800/image_138xagf.png)

5. 不用擔心，我們的客戶服務團隊將在幾小時內回復您的問題