> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goingbus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 【Google】enable two-step verification, turn on the 8-digit backup code login option, and obtain the codes.2-10

||| When you purchase a product on Goingbus and are prompted to provide account information and an 8-digit code, you can follow the steps below to obtain the correct 8-digit code so that we can log in successfully and complete the top-up.



![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/465a8e80ed2c14c259a23a6702c5df_zks57g.png)


# The following is a tutorial on how to obtain your 8-digit backup code.

## 🔐 Step 1: Log into your Google Account

Open your web browser and go to [https://myaccount.google.com](https://myaccount.google.com/)  
  
Enter your Gmail address and click [Next]  
  
Enter your password and click [Next] again  
✅ You are now logged in to your Google account  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/1747059615699141bd655-4882-493_ulqlvk.png)

* 
## 🔒 Step 2: Enable 2-Step Verification (2FA)


In the left-hand menu, click [Security]  
  
Scroll down to the "Signing in to Google" section and click [2-Step Verification]  
  
Click [Get Started] and re-enter your password to confirm your identity  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/1747059663362602ce0fa-24dc-487_5eiw59.png)

Choose one of the following methods to set up 2-step verification:  
  
SMS (Text Message)  
  
Google Authenticator App  
  
Google Prompt (Recommended): Your phone must already be signed into your Google account  
  
Once the setup is complete, click [Turn On]  
✅ 2-Step Verification is now enabled  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/17470598097646f077742-b60d-406_1sq3508.png)
  
* 
## 🧾 Step 3: View Your 8-Digit Backup Codes


Go back to the [2-Step Verification] settings page  
🔗 Direct link: [https://myaccount.google.com/security](https://myaccount.google.com/security)  
  
Scroll down to find the [Backup Codes] section  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/17470586610088266d17e-d95d-4f5_1u9doan.png)

If you haven’t generated any yet, click [Set up] to create a new set of codes  
If you've already generated them, click [Show Codes] or [View]  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/17470588185089e06d5e2-1889-44f_31b008.png)

You will see a list of 10 backup codes, each consisting of 8 digits. For example:  
  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/1747059953930ab919d15-866f-44f_19ewstj.png)