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# 【Gemini】What to Do When the “Identity Verification” Page Appears? 26-3

# 【Gemini】What Should You Do When the “Verify Identity” Page Appears?

When you log in to your Gemini or Google account, if the system detects a change in your login environment, the 【Verify Identity】 page may appear and ask you to enter your phone number for SMS verification.

This is Google’s **standard security verification process**, used to confirm that the current action is being performed by the account owner. Please follow the steps below.  
![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/image_1aa8p28.png)




## Correct Steps to Follow

### Step 1: Enter Your Own Phone Number

* Enter **your real and commonly used phone number** in the input field on the page  
* Select the corresponding country code  
* Click 【Next】  

### Step 2: Enter the SMS Verification Code

* Google will send a 6-digit verification code to the phone number  
* Enter the code on the page to complete verification  
* After successful verification, you can access your account normally  



## Important Notes (Please Read Carefully)

Since **Google accounts cannot be recovered or reset**, this account will be used by you for the long term.  
To ensure stable future logins and account security, it is **recommended to link your own phone number** for identity verification and account recovery purposes.



## Important Precautions

### ✅ Recommended Actions

* Use **your own long-term active phone number**  
* Make sure your phone has a stable signal and can receive SMS messages  
* Follow the on-page instructions step by step  

### ❌ Actions to Avoid

* Do not repeatedly refresh the page  
* Do not submit the phone number multiple times  
* Do not frequently switch between different phone numbers to try again  
* Do not close the page and immediately log in again multiple times  

These actions may trigger stricter security verification.



## What If You Don’t Receive the Verification Code?

If you do not receive the SMS verification code, please handle it as follows:

### Common Reasons

* Unstable network environment  
* Too many verification attempts for the same phone number in a short period  
* SMS delivery delays  

### Solutions

* Wait 1–3 minutes and check your messages again  
* If you still do not receive it after a long time, **wait 24 hours and try again**  
* Try using another phone number that can receive SMS messages  
* It is recommended to log in through mobile apps (Gmail / Google Play) to trigger verification, as the success rate is usually higher  



## Frequently Asked Questions

### Q: Can I use my own phone number?

Yes. It is recommended to use **your real personal phone number**, which helps improve account security and stability.

### Q: Can one phone number be linked to multiple accounts?

Yes. Typically, one phone number can be linked to up to **4 Google / Gemini accounts** (subject to system prompts).

### Q: Will entering my phone number affect my privacy?

According to Google’s official statement, phone numbers are only used for security verification purposes and are not publicly displayed.



## Friendly Reminder

This verification process is part of Google’s official security mechanism. Please follow the instructions with confidence.  
After successful verification, future logins are usually more stable.

If you are still unable to pass the verification, please contact platform customer support for assistance.