> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goingbus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 【Disney+】I can't log in to Disney+ due to password incorrect5-5


### If you're having trouble logging into Disney+ because your password is incorrect, you might consider the following steps:
1. Check Your Email Address: Ensure that you are using the correct email address associated with your Disney+ account.
2. Caps Lock and Keyboard Layout: Verify that your caps lock is off and your keyboard is set to the correct layout.

![](https://storage.crisp.chat/users/helpdesk/website/4dd72f801b528800/image_1kr913z.png)

3. Browser Issues: Try clearing your browser's cache and cookies or try logging in from a different browser or device.
4. Customer Support: If you receive an incorrect password notification while trying to log into Disney+, please reach out to ${color}[#d71919](GoingBus's) online customer service. They will promptly verify your password's accuracy. Should the password be incorrect, it will be reset for you.