> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.goingbus.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 【Cookidoo】How to use it after purchase, and common issues during use 25-1

# 🍳 **Cookidoo User Guide**

# 🔰 1. What is Cookidoo?
**Cookidoo®** is the official digital recipe platform for Thermomix®, offering:
* 80,000+ professionally tested recipes
* **Guided Cooking** for TM5 / TM6
* Weekly meal planning & shopping lists
* Multi-device sync (Web / App / Thermomix)
You can access all features using the account provided after purchase.

# 📦 2. Information You Will Receive After Purchase
You will find the following details in your order page or email:
| Item | Description |
| ---- |
| 📧 **Login Email** | Provided dedicated account |
| 🔑 **Password** | Do not change |
| 🌐 **Official Website** | [https://cookidoo.international/](https://cookidoo.international/?utm_source=chatgpt.com) |
⚠️ Do **not** change password, email, region settings, or add any payment method.

# 💻 3. How to Use Cookidoo
## ✅ Method 1: Web Browser (Recommended)
1. Open your browser
👉 [https://cookidoo.international/](https://cookidoo.international/?utm_source=chatgpt.com)
2. Click **Sign In** (top right)

![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/image_1jvsejd.png)


1. Enter the provided **email + password**

![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/image_pmjj2w.png)


1. Start browsing recipes

![](https://storage.crisp.chat/users/helpdesk/website/-/4/d/d/7/4dd72f801b528800/image_4uubmk.png)



## 📱 Method 2: Mobile App
### 1) Download the App
iOS:             https://apps.apple.com/app/cookidoo/id1276306465
Android:     https://play.google.com/store/apps/details?id=com.vorwerk.cookidoo.mobile
### 2) Log In
* Open the app
* Tap **Sign In**
* Enter the provided credentials
* Browse and explore recipes

## 🍳 Method 3: Use with Thermomix TM5 / TM6
(if you own the device)
1. Connect your TM5/TM6 to Wi-Fi
2. Open **Sign In** on the device
3. Enter the provided Cookidoo account
4. Wait for automatic sync
5. Use **Guided Cooking** directly on the device

# ⭐ 4. Key Features of Cookidoo
### ✔ For You
Personalized recipe recommendations
### ✔ Search
Search recipes by name, keyword, or ingredients
### ✔ Explore
Browse recipes by country, theme, and cooking type
### ✔ My Recipes
Save favorites and organize collections
### ✔ My Week
Create weekly cooking plans
### ✔ Shopping List
Automatically generated grocery lists
### ✔ Multi-Device Sync
Works across Web, App, and TM6

# 🔒 5. Account Safety & Usage Rules
### ❌ Do NOT
* Change password
* Change email
* Modify country/region
* Add a payment method
* Enable two-factor authentication
### ✔ Allowed
* Browse recipes
* Save favorites
* Use weekly planner & shopping list
* Log in on multiple devices (single user)
If any issues occur, please contact **website support staff**.

# 🕒 6. Account Duration & Renewal
* Validity period follows your order information
* To continue using the service, purchase a new period on Goingbus
* For early renewal, contact **website support staff**

# 🔧 7. Troubleshooting
### Issue 1: “No Subscription”
* Refresh the page
* Log out → Log in
* Try another browser
* If unresolved, send a screenshot to support staff

### Issue 2: TM6 Not Syncing
* Restart TM6
* Check Wi-Fi
* Log in again
* Update firmware

### Issue 3: App Not Loading / Slow
* Clear cache
* Restart the app
* Switch networks
* Log in again

# 💬 8. FAQ
### Q1. Can I change the password?
No. It may break the account.
### Q2. Do I need a VPN?
No. Cookidoo works in most regions.
### Q3. Can I share this account with others?
Not recommended, as it may cause sync conflicts.
### Q4. Can I use Guided Cooking on TM6?
Yes. It will sync automatically after login.